Your all-in-one training tool is here — experience how easy it is to make an expertly trained team and boost customer satisfaction.
Create quizzes automatically from your archival chat interactions or add pieces of training by hand and create a robust knowledge library for all departments in your organization — all streamlined in a single platform.
And, once your agents have the necessary knowledge but lack hands-on practice — help them get familiar with real chatting using AgentTrainer’s advanced customer simulation with multiple user personas to chat with.
Installing AgentTrainer requires no complex setup to get you started — it’s as simple as one click. With its deep integration with the LiveChat ecosystem, you can head straight on to creating memorable training programs.
No upfront commitments. Simply see for yourself how quickly you’ll say au revoir your old training methods.
Key Features
Benefits
What's new
We added:
- Client simulator!
We improved:
- The application works now like lightning!