TeamViewer
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  • TeamViewer

TeamViewer
TeamViewer
Remotely access and control your visitors’ desktops.
Developed by LiveChat
Works with   LiveChat
  • TeamViewer in LiveChat application
  • TeamViewer screen sharing

The TeamViewer integration allows you to get access to customers’ screens with just a few simple clicks. Thanks to it, you will be able to help them everytime they are struggling with an issue, don't have time to explain it to you or aren’t able to resolve it on their own.

TeamViewer is a desktop solution that can connect any PC, server, or device on any platform globally in a few seconds. The software can help to reduce travel costs and downtime by keeping all your people and devices connected.

The tool lets you access your office PC from the road, participate in video conferencing across town, or share your screen for remote support from the other side of the world. TeamViewer’s dedication to security means you won’t have to worry whether confidential files or sensitive information is at risk when connecting to devices. All connections and data are private.

Key Features

Dead-easy use
It takes one click to integrate LiveChat with TeamViewer. Just to make your life easier, we will also automatically provide your customers with the exact instructions on how to enable a screen sharing session with you. How awesome is that?
Screen-sharing
With our TeamViewer integration you can be sure that you'll be able to provide your customers with the quality assistance – whenever they need it. All of that with one of the most reliable and trusted screen-sharing software on the market!
Professional customer service tool
In addition to the instant, over-the-chat support that you already offer to your clients, now you can elevate your Customer Service to an entirely new level. Integrate LiveChat with TeamViewer and make sure that no issue will stay unresolved.

Benefits

Understand customer context to solve their problems faster
You can access customer's browser window in real-time, resolve chats faster and leave your customers delighted.
Work smarter and more efficiently
TeamViewer seamlessly integrates with LiveChat, making it easy to immediately understand what issue the customer is having.
Easy troubleshooting
Use this integration to save both your and your customer’s time, which can result in closing more sales!

Tutorial & Support

App tutorial and setup instructions how to use and properly configure this app with your Text account.
To get help and support contact LiveChat. You can also suggest improvements or request new features in the upcoming versions of TeamViewer.
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